BALANCE™

Your access to free and confidential financial counseling and education.

As a benefit of membership, KU Credit Union offers FREE financial coaching through BALANCE™. This program is designed to provide several different assistance options to all members, regardless of income level or financial status. The financial coaching program is personalized; it is designed to fit your individual needs based on your particular situation via one-on-one coaching with a certified financial counselor.

Access BALANCE™ three ways:

  • Phone. To speak directly with a financial counselor, call (888) 456-2227. Phone hours are Monday – Thursday, 7:00 a.m. to 10:00 p.m.; Friday, 7:00 a.m. – 7:00 p.m.; and Saturday, 10:00 a.m. to 7:00 p.m. (Central Standard Time)
  • Web site. BALANCE™ offers many informational resources, including several financial worksheets.
  • Email. From the BALANCE Web site, you can ask BALANCE™ counselors specific questions via email.
BALANCE TRACK is an online personal finance education program that will guide you through the core aspects of financial management. There are 19 modules:
BALANCE™ is a free and confidential financial fitness program that can help you:
  • Develop a workable spending and savings plan.
  • Get out of debt.
  • Take a look at your credit report.
  • Plan for big ticket items like home buying.

How can we help you?