KU Credit Union is a full-service, member-owned financial institution that exists solely to serve our members' interests.
We maintain strict security standards and procedures to prevent unauthorized access to information about you. KU Credit Union will never send you an email with a link concerning account information or contact you by email, text message on your mobile device, phone or otherwise to ask you to validate personal information such as your Username, Password, or account numbers (including credit card). If you receive such a request, please call (800) 897-6991 option 2 or email us at ReportScams@kucu.org. Learn how to recognize phishing scams and view samples of fraudulent messages.
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You can make deposits, withdrawals, loan payments and much more at these locations.
You may have noticed the service promises prominently displayed in our lobbies. The promises are not a new way of serving you, but rather they are a formal statement of the high level of service you already experience from us. If you missed them, here they are:
I Promise
... to treat you with the highest standards of respect and professionalism.
... to be accurate and ensure the security of your financial information.
... to make it easy for you to do business with us.
... to identify your needs and suggest a solution that will improve your financial life.
... to respond to your requests in a timely manner.
... to show you appreciation for allowing me to serve you.
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Important Security Notice
KU Credit Union does not contact members via email, phone or otherwise to verify or request account or security information. If you suspect you may be a victim of fraud or identity theft, click here. Learn more about fraud.
